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Clean Community Support

John Hand
posted this on November 23, 2011 12:07 pm

Here at Clean, we pride ourselves on offering some of the best support on the web.  Far beyond "customer service," our Community Support Team can answer questions, help troubleshoot if any problems arise, connect you with great resources, and make sure that you have the support you need to complete your cleanse successfully.  We truly care about your experience and want to give you all the tools to take charge of your own health.

 

We can be reached at support@cleanprogram.com, or by calling us at (888) 497-8417.  

Questions about the Elimination Diet can be texted to (310) 426.4156.

You can also simply click "Submit a request" on the tab above to create a new support ticket.

Additionally, you can find us as the Clean Program on Facebook or Twitter.

Share your experience with over 30,000 members on the Community Site: my.cleanprogram.com


 

10 Reasons Clean Support Rocks!

  1. Speed -  Get answers when you need them.  Whether it’s a wellness concern or a question about the Elimination Diet, we are very quick to respond. We work hard to make sure there is always someone there when you need them.  During our hours of operation send us a text and we will get back to you within 3 minutes; call and ask to speak with a wellness coach, and we will have someone in touch with you within a half hour!

  2. Accessibility- There are so many great ways to connect with us, whether it's through support tickets, live chats, texts, blog posts, Twitter, Facebook, email, or on the phone. If you are on the go and have a quick question about grocery shopping, or at home needing to talk to someone about your specific situation, we are accessible in the perfect way to fit your needs.

  3. Experience -  Our support addresses way more than just the 21 days of the cleanse.  We take every aspect of your experience into consideration by providing you with support and guidance every step of the way: before, during, and after your cleanse. Being clean isn’t just about the cleanse;  It is a way of life.  We take every aspect of that experience into consideration and work to support you in sustaining it.

  4. Real - That's right, you talk to actual, living, breathing humans when you call our number.  If our support team is busy, we make sure to call everyone who leaves us a message back.  We know the importance of making real connections with real people when dealing with something as important as your health. No matter how you contact us, you will always be received by a real member of our intimate team who will address your situation as the unique one that it is, and work to find a specialized way to help you. 

  5. Commitment - We are dedicated to helping you reach your health goals. Our commitment extends to each individual as well as to our dream for a cleaner world.  Changing the way you relate to food is a big deal, and we will never minimize the importance of real live connection and support in the process.  No matter where you find yourself on your health journey, we will be here to support you!

  6. Education- Need info?  You’re in good hands.  We not only have a great collection of resources, but are also quite knowledgeable ourselves. The clean team is comprised of people with diverse educational backgrounds, ranging from medicine, health, and nutrition, to anthropology and religion, as well as life-coaching.  Such diversity serves as a backbone to our every-growing knowledge base of resources and information directly surrounding cleansing and healing. 

  7. Respect - The Clean Program is not just a diet - it is the beginning of a wellness journey and a path to a healthier lifestyle. This journey is different for each person, and we treat each individual and their life situation with respect and the utmost care. No matter the circumstances we hold every member of the clean community in high esteem for their efforts to take  control of their own health.

  8. Community - We believe that a good support system is key to success.  One of the many ways we offer support if through our online wellness community, where over 30,000 members share their experiences and support each other, every step of the way. It is not only a place where people can find answers to questions, but where they can voice their concerns and struggles as well as their victories and insights.  The community site helps people feel part of the larger Clean initiative, which provides encouragement and likewise empowers success and growth. 

  9. Attitude -  The members of the Clean team are all dedicated to the important task of taking health into our own hands.  Through taking charge of our own health, we empower ourselves and others who wish to do the same.  We believe that attitude can take you a long way, and we work not only to clarify and maintain positive attitudes already in place, but to re-direct harmful attitudes towards better health.

  10. Gratitude - We love what we do because we care greatly about our customers and our mission. Through empowering our community we empower ourselves, because we have the best community out there!  Our customers give our work so much meaning and motivation. You are the means to achieving our goal of making the world a cleaner place, as we will only be able to reach that goal together. Thank you for being a part of the Clean Revolution!

 

 
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